@import"https://fonts.googleapis.com/css2?family=Manrope:wght@400;500;600;700;800&display=swap";.chat-fab{position:fixed;bottom:24px;right:24px;width:60px;height:60px;border-radius:50%;background:linear-gradient(135deg,#c62828,#8e1c1c);border:none;outline:none;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 6px 20px #8c141473;transition:transform .18s ease,box-shadow .18s ease;z-index:99999}.chat-fab:hover{transform:scale(1.07);box-shadow:0 8px 26px #8c14148c}.chat-fab:focus{outline:none}.chat-fab svg{width:26px;height:26px;color:#fff}.chat-window{position:fixed;bottom:96px;right:24px;width:360px;max-width:calc(100vw - 32px);height:540px;max-height:calc(100vh - 140px);background:#fff;border-radius:15px;display:flex;flex-direction:column;overflow:hidden;box-shadow:0 20px 60px #00000040,0 2px 8px #00000014;font-family:Manrope,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Arial,sans-serif;z-index:99999}.chat-header{background:linear-gradient(120deg,#b8272c,#7d1717);padding:14px 20px;display:flex;align-items:center;gap:12px;flex-shrink:0}.chat-header-title{color:#fff;font-weight:700;font-size:13px;letter-spacing:.02em;text-transform:uppercase;display:block}.chat-header-subtitle{color:#ffffffd1;font-size:11.5px;margin-top:2px;display:block}.chat-header-spacer{width:30px;flex-shrink:0}.chat-header-text{flex:1;text-align:center;line-height:1.3}.chat-logo{width:auto;height:32px;background:#fff;border-radius:8px;padding:5px 10px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.chat-logo svg{height:100%;width:auto;display:block}.chat-close{background:#ffffff26;border:none;width:30px;height:30px;border-radius:50%;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0}.chat-close:hover{background:#ffffff47}.chat-close svg{width:17px;height:17px}.chat-form{padding:18px 16px;display:flex;flex-direction:column;gap:10px;background:#faf9f8;flex:1;overflow-y:auto}.chat-form input{padding:9px 11px;border:1px solid #e0e0e0;border-radius:7px;font-size:13px;color:#262626;background:#fafafa;font-family:inherit;outline:none}.chat-form input:focus{border-color:#b8272c;background:#fff}.chat-form-intro{font-size:14px;color:#6b6560;line-height:1.5;font-weight:500;margin:0 0 4px}.chat-form-field{display:flex;flex-direction:column;gap:4px}.chat-form-field label{font-size:11.5px;font-weight:700;color:#b8272c;text-transform:uppercase;letter-spacing:.6px;color:#c23a2e;margin-bottom:7px}.chat-form-field input{width:100%;box-sizing:border-box;padding:9px 11px;border:1.5px solid #E4E0DB;border-radius:11px;font-size:13px;color:#423e3a;background:#faf9f8;font-family:Manrope,sans-serif;outline:none;transition:border-color .15s ease,box-shadow .15s ease}.chat-form-field input:focus{border-color:#c23a2e;background:#fff;box-shadow:0 0 0 3px #c23a2e1f}.chat-start{width:100%;margin-top:4px;background:linear-gradient(135deg,#d2453a,#a8362c);color:#fff;font-weight:700;border:none;border-radius:12px;padding:10px;font-size:13px;box-shadow:0 8px 20px #c23a2e59;letter-spacing:.3px;transition:filter .15s ease;cursor:pointer;font-family:Manrope,sans-serif}.chat-start:hover{filter:brightness(1.06)}.chat-start:disabled{opacity:.5;cursor:not-allowed}.chat-messages{flex:1;overflow-y:auto;padding:18px 16px;display:flex;flex-direction:column;gap:10px;background:#faf9f8}.chat-msg{max-width:100%;padding:10px 14px;border-radius:12px;font-size:13.5px;line-height:1.5;white-space:pre-wrap;word-wrap:break-word}.chat-msg-system{background:transparent;color:#999;font-size:11.5px;box-shadow:none;padding:4px 8px;text-align:center}.chat-msg-bot{background:#fff;color:#262626;border:1px solid #ececec;border-bottom-left-radius:3px}.chat-msg-user{background:#b8272c;color:#fff;border-bottom-right-radius:3px}.chat-msg-wrap{display:flex;flex-direction:column;max-width:84%;position:relative}.chat-msg-wrap-user{align-self:flex-end;align-items:flex-end;padding-left:26px}.chat-msg-wrap-bot{align-self:flex-start;align-items:flex-start}.chat-msg-wrap-system{align-self:center;align-items:center;max-width:100%}.chat-msg-time{font-size:10px;color:#aaa;margin-top:2px;padding:0 4px}.chat-msg-own-delete{position:absolute;left:0;top:0;width:20px;height:20px;border:none;background:#fff;color:#bbb;border-radius:50%;font-size:11px;cursor:pointer;display:none;align-items:center;justify-content:center;box-shadow:0 1px 4px #00000026}.chat-msg-wrap-user:hover .chat-msg-own-delete{display:flex}.chat-msg-own-delete:hover{color:#d33}.chat-typing{align-self:flex-start;display:flex;gap:4px;padding:12px 14px;background:#fff;border:1px solid #ececec;border-radius:12px 12px 12px 3px}.chat-typing-hint{font-size:11px;color:#b8272c;font-style:italic;padding:4px 16px;background:#fff}.chat-emoji-popup{position:absolute;bottom:56px;left:8px;background:#fff;border:1px solid #ececec;border-radius:12px;box-shadow:0 8px 24px #0000001f;padding:8px;display:grid;grid-template-columns:repeat(5,1fr);gap:4px;z-index:10}.chat-emoji-btn{border:none;background:transparent;font-size:20px;padding:6px;border-radius:8px;cursor:pointer;line-height:1}.chat-emoji-btn:hover{background:#f4f3f2}.chat-msg-audio{display:block;margin-top:4px;max-width:100%}.chat-msg-image{display:block;max-width:100%;border-radius:8px;margin-top:4px;cursor:zoom-in}.chat-lightbox{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000d1;z-index:999999;display:flex;align-items:center;justify-content:center;cursor:zoom-out}.chat-lightbox img{max-width:90vw;max-height:90vh;border-radius:8px;box-shadow:0 20px 60px #00000080}.chat-input-row{position:relative;display:flex;align-items:center;gap:4px;padding:10px 12px;border-top:1px solid #ececec;background:#fff;flex-shrink:0}.chat-icon-btn{width:30px;height:30px;border-radius:6px;border:none;background:transparent;color:#9a9a9a;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:background .15s ease,color .15s ease}.chat-icon-btn:hover{background:#f0f0f0;color:#b8272c}.chat-icon-btn svg{width:16px;height:16px}.chat-icon-btn-recording{background:#fdeeee;color:#b8272c}.chat-record-time{font-size:11px;font-weight:700;color:#b8272c}.chat-input-row input{flex:1;padding:11px 13px;background:#f4f3f2;border:1px solid #e5e5e5;border-radius:8px;font-size:13.5px;color:#262626;font-family:inherit;outline:none;min-width:0}.chat-input-row input:focus{border-color:#b8272c;background:#fff}.chat-send-btn{background:#b8272c;border:none;width:42px;height:42px;border-radius:10px;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:background .15s ease}.chat-send-btn:hover{background:#971f23}.chat-send-btn:disabled{opacity:.5;cursor:not-allowed}.online-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#22c55e;margin-right:5px}.chat-input-invalid{border-color:#c23a2e!important;background:#fff5f5!important}.chat-form-error{font-size:11px;color:#c23a2e;margin-top:2px;min-height:14px}.chat-type-toggle{display:flex;gap:10px}.chat-type-btn{flex:1;padding:9px 10px;border:1.5px solid #E4E0DB;border-radius:11px;background:#faf9f8;color:#6b6560;font-size:13px;font-weight:600;cursor:pointer;transition:all .15s ease;font-family:Manrope,sans-serif}.chat-type-btn.active{background:linear-gradient(135deg,#d2453a,#a8362c);border-color:transparent;color:#fff;box-shadow:0 4px 12px #c23a2e40}@media (max-width: 480px){.chat-window{right:12px;left:12px;width:auto;bottom:88px}.chat-fab{right:16px;bottom:16px}}